Sunday, January 17, 2021

Equifax doesn't actually send yearly credit reports

Equifax doesn't actually send an annual credit report. What they will send is a credit report if it has been 365 days since the last time they sent an annual credit report, and since they will not send it on a weekend, if you order one on the same day, you will not always get it if you ask for it on the exact same day.  So some years you actually have to wait more than one year for their "annual" credit year. For me, this year I got a letter from them "We received your request for a copy of your annual free credit report from Equifax. However, our records indicate that a free copy already has been sent to you in the past 12 months." This is BS since I requested it last year on January 1, 2020, and I ordered it this year on January 1, 2021.  (Experian and Transunion do not have this problem.)
Another comment is that it would be better for consumers if the law just required sending a credit report every year instead of every 365 days.

(P.S. after complaining, Equifax, did send one.)